Privacy Policy

Last updated: June 7, 2026

Heaven on Earth Landscaping ("we," "our," or "us") operates the website www.heavenonearthlandscaping.com. This Privacy Policy explains how we collect, use, and protect information about visitors to our website.

Information We Collect

We may collect the following types of information:

• Contact information you voluntarily submit — such as your name, phone number, and email address — when you request a free estimate or contact us through our website forms or chatbot.
• Usage data collected automatically via Google Analytics (GA4), including pages visited, time on site, browser type, and general geographic region. This data is anonymized and aggregated.
• Cookies set by Google Analytics and our analytics tools. You may decline non-essential cookies using the banner on our site.

How We Use Your Information

• To respond to quote requests and consultation inquiries
• To follow up with leads who contact us through the website chatbot or forms
• To improve our website and understand visitor behavior through anonymized analytics
• We do not sell, rent, or share your personal information with third parties for marketing purposes

Google Analytics

We use Google Analytics 4 to understand how visitors use our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

AI-Powered Chatbot

Our website features an AI-powered chatbot named "Alfredo," powered by Claude (Anthropic). Conversations with the chatbot may be processed by Anthropic's API. If you share your name, phone number, or email in the chat, that information is sent to us via Web3Forms for lead follow-up. We do not store full chat transcripts beyond the current session. See our AI Disclosure for more information.

Your Rights (CCPA / Privacy)

If you are a California resident, you have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us at info@heavenonearthlandscaping.com.

Data Retention

We retain contact information submitted through our forms for up to 2 years, or until you request deletion. Analytics data is retained per Google Analytics default settings.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Heaven on Earth Landscaping
1350 E NASA Pkwy STE 214 K-1, Houston, TX 77058
(281) 286-7335
info@heavenonearthlandscaping.com